How can we help?

Our office hours are Monday to Friday.

Ezibuy NZ: 8:30 AM to 8:00 PM (NZ Time) 
Ezibuy AU: 6:30 AM to 6:00 PM 

We are closed on Public Holidays.

Customer Care

Our call centre hours are Monday to Friday.

Ezibuy NZ: 8:30 AM to 8:00 PM (NZ Time) 
Ezibuy AU: 6:30 AM to 6:00 PM 


Due to the high call volumes we are currently experiencing please allow longer than usual wait times. Please leave a voicemail or Contact Us via the form on this web page.

Australia           1800-148-148

New Zealand     0508-500-500

 

Email

For all customer queries, please email us using this form.

Please note that we are receiving a higher-than-normal volume of enquiries – we are experiencing longer than usual wait periods. We apologise for this delay.

Mail

Katies Customer Service Team
PO Box 7
St Peters, NSW 2044

 

For information about the National Relay Service for hearing and speech-impaired people, please refer to the below link: National Relay Service | Australian Government Department of Health 

For information about the Translating and Interpreter Service for people who speak languages other than English, please refer to the below link: Translating and Interpreting Service (TIS National)