How can we help?
Our office hours are Monday to Friday.
Ezibuy NZ: 8:30 AM to 8:00 PM (NZ Time)
Ezibuy AU: 6:30 AM to 6:00 PM
We are closed on Public Holidays.
Customer Care
Our call centre hours are Monday to Friday.
Ezibuy NZ: 8:30 AM to 8:00 PM (NZ Time)
Ezibuy AU: 6:30 AM to 6:00 PM
Due to the high call volumes we are currently experiencing please allow longer than usual wait times. Please leave a voicemail or Contact Us via the form on this web page.
Australia 1800-148-148
New Zealand 0508-500-500
For all customer queries, please email us using this form.
Please note that we are receiving a higher-than-normal volume of enquiries – we are experiencing longer than usual wait periods. We apologise for this delay.
Katies Customer Service Team
PO Box 7
St Peters, NSW 2044
For information about the National Relay Service for hearing and speech-impaired people, please refer to the below link: National Relay Service | Australian Government Department of Health
For information about the Translating and Interpreter Service for people who speak languages other than English, please refer to the below link: Translating and Interpreting Service (TIS National)